Alexander Chesalov – The fourth industrial revolution glossarium: over 1500 of the hottest terms you will use to create the future. Textbook (страница 15)

Cross-sectional study in survey research is a study in which data from particular subjects are obtained only once. Contrast with longitudinal studies, in which a panel of individuals is interviewed repeatedly over a period of time. Note that questions in a cross-sectional study can apply to previous time periods291.

Crowdfunding is a way of raising money to finance projects and businesses. It enables fundraisers to collect money from a large number of people via online platforms292.

Crowdsourcing is the practice of getting ideas or help on a project from a large number of people, usually through the Internet293.

CRUD – Create, Read, Update, Delete. Used to describe access rights for data294.

Cryogenic freezing (cryonics, human cryopreservation) is a technology of preserving in a state of deep cooling (using liquid nitrogen) the head or body of a person after his death with the intention to revive them in the future.

Cryptocurrency broadly defined, is virtual or digital money that takes the form of tokens or «coins.» Though some cryptocurrencies have ventured into the physical world with credit cards or other projects, the large majority remain entirely intangible295.

Cryptocurrency exchange, or a digital currency exchange (DCE) is a business that allows customers to trade cryptocurrencies or digital currencies for other assets, such as conventional fiat money or other digital currencies. Exchanges may accept credit card payments, wire transfers or other forms of payment in exchange for digital currencies or cryptocurrencies. A cryptocurrency exchange can be a market maker that typically takes the bid—ask spreads as a transaction commission for is service or, as a matching platform, simply charges fees296.

Cryptography – the mathematical science that deals with transforming data to render its meaning unintelligible (i.e., to hide its semantic content), prevent its undetected alteration, or prevent its unauthorized use. If the transformation is reversible, cryptography also deals with restoring encrypted data to intelligible form. Also, Cryptography exemplifies the means, principles, and mechanisms for data transformation to hide information to prevent its undetected modification or unauthorized use297,298.

Current procedural terminology (CPT) code are a uniform medical code set maintained and copyrighted by the American medical association and used to describe medical, surgical and diagnostic services299.

Customer Data Integration is an approach to managing multiple records containing information about an organization’s customers. In this approach, instead of combining all information into a single repository, a combination of technologies, processes and services are used to align information in multiple repositories300.

Customer Experience (CX) is the sum of encounters experienced by a customer in various digital and traditional media. In the digital era, the significance of ensuring a positive customer experience is highlighted since the buyer may come across an organization in various contexts. Encounters are provided by web pages, newspapers, radio, television and social media channels, among others. An organization should aim at providing a consistent customer experience through these encounters, to ensure the desired outcome (for example, a purchase or a recommendation)301.

Customer Journey Tracking (analysis of user behavior) – the term designates the data-based analysis of buying decision processes. If the customer buys online, it is possible to reconstruct the decision-making path of the client using special tracking tools. For example, when using the tool it is possible to find out how many advertising contacts were necessary to activate the purchase of a specific product302.

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal is to improve customer service relationships and assist in customer retention and drive sales growth. CRM systems compile customer data across different channels, or points of contact, between the customer and the company, which could include the company’s website, telephone, live chat, direct mail, marketing materials and social networks. CRM systems can also give customer-facing staff members detailed information on customers’ personal information, purchase history, buying preferences and concerns303.

Cyberattack is any offensive maneuver that targets computer information systems, computer networks, infrastructures, or personal computer devices. An attacker is a person or process that attempts to access data, functions, or other restricted areas of the system without authorization, potentially with malicious intent. Depending on the context, cyberattacks can be part of cyber warfare or cyberterrorism. A cyberattack can be employed by sovereign states, individuals, groups, society, or organizations, and it may originate from an anonymous source304.

Cybercrime also called computer crime, the use of a computer as an instrument to further illegal ends, such as committing fraud, trafficking in child pornography and intellectual property, stealing identities, or violating privacy. Cybercrime, especially through the Internet, has grown in importance as the computer has become central to commerce, entertainment, and government305.

Cyber-Physical Production Systems (CPPS) it is when physical and digital items are connected, monitored and managed with computer programming and algorithms306.

Cyber-physical systems are intelligent networked systems with built-in sensors, processors and drives that are designed to interact with the physical environment and support the operation of computer information systems in real time; cloud computing is an information technology model for providing ubiquitous and convenient access using the information and telecommunications network «Internet» to a common set of configurable computing resources («cloud»), data storage devices, applications and services that can be promptly provided and relieved from the load with minimal operating costs or almost without the participation of the provider.

Cyber-resilience this is a «new» term, and only used in specific contexts of modern business challenges. Check it out the World Economic Forum definition: At its simplest, being cyber-resilient means taking measures to prevent and protect against the criminal or unauthorized use of electronic data. As digital transformation gathers pace, Cyber-resilience will move up the world’s agenda. The number of data breaches is increasing, as is the severity of the attacks. Based on the Gemalto Breach Level Index, the first half of 2018 saw 945 data breaches affecting 4.5 billion records, a 133% increase over the same period last year. More than 90% of events involved unencrypted data and 65% identity theft. A significant number of breaches involved government records. The Forum recently published the 2018 Global Risk report, showing the increasing risks to cybersecurity over the past decade. More pointedly a respondent pool of 12,500 companies covering the three largest regions of North America, Europe and EAPAC named digital Cyber-resilience as the biggest global risk. Business, government and citizens all stand to lose if we cannot create a safe digital environment to capture the potential gains from the Fourth Industrial Revolution307.

Cybersecurity are the processes employed to safeguard and secure assets used to carry information of an organisation from being stolen or attacked. It requires extensive knowledge of the possible threats. Identity management, risk management and incident management form the crux of cyber security strategies of an organization. Also, Cybersecurity is protection against unauthorized entry or use of electronic data or systems using technologies, processes and controls, networks, programs, devices, data, and other IoT solutions. The goal is to reduce the risk of cyberattacks308,309.

Cyberspace refers to the virtual computer world, and more specifically, an electronic medium that is used to facilitate online communication. Cyberspace typically involves a large computer network made up of many worldwide computer subnetworks that employ TCP/IP protocol to aid in communication and data exchange activities. Cyberspace’s core feature is an interactive and virtual environment for a broad range of participants. In the common IT lexicon, any system that has a significant user base or even a well-designed interface can be thought to be «cyberspace»310.

Cybersquatting refers to the unauthorized registration and use of Internet domain names that are identical or similar to trademarks, service marks, company names, or personal names. Cybersquatting registrants obtain and use the domain name with the bad faith intent to profit from the goodwill of the actual trademark owner311.

Cyberthreat is the spread of malicious information and spam on the Web that threatens the personal information security of a person, company, state.